Order Confirmation & Processing

After placing your order online, you will receive an email confirmation within 24 hours.

Your order is processed and made ready to dispatch within 3-5 working days after your order is confirmed (this does not include weekends).

Please Note: order processing times can vary during busy holiday periods & bank holidays.


Dispatch & Delivery

Once your order is confirmed and processed, it is packaged and dispatched to you from our warehouse. If your item is in stock, it will be dispatched within 24 hours.

The standard delivery time for your order to arrive to you from dispatch is 5-10 working days.

Please Note:

Shipping in the UK: Customer order placed in Mainland UK will usually be dispatched & delivered to you within 2-3 working, depending on stock availability. If your order is being shipped from our international warehouse, then the standard shipping and delivery times will apply.

Shipping & delivery times will vary for custom made, made to order items & if items are not in stock.



As we sell and ship our products globally, in some instances, when order are made outside the UK, to keep delivery times quicker we may not package your order before it is dispatched to you. It will therefore get sent to you direct from our factory warehouse. If you have any queries with your order delivery, you can get in touch with us direct through our website ‘Contact Us’ page at any time.